Pavilion Security Services Ltd was established in 1996, we pride ourselves in providing high quality SIA door supervisors to the licensed trade in and around London & the Home Counties.
We believe in providing a quality cost-effective service, and customer care is key to achieving our goals and a successful partnership from Head Office, through our operations team and to front line door supervisors. We are fully focused on positive long-term customer relationships, which are backed up by pro-active support from our Operations Management Team.
We are relentless in our commitment to ensuring that your high standards are continuously upheld and any additional requirements that you may have are dealt with promptly and efficiently.
Formed before the introduction of the SIA we were one of the first companies to move away from the stereotypical image of the “bouncer” towards the articulate, courteous, presentable & competent professional of today. In keeping with this we are always looking for ways to improve our service provision through internal auditing and current British standards implementing speedy processing practices to ensure that your requests and enquiries are acted upon quickly.
Pavilion Security Services Ltd has a unique approach to the provision of door supervisors.
All are door supervisors are SIA licensed and trained, which allows us to provide a completely flexible service approach and provision to our customers. Our aim is to continue to improve on these high standards. All potential employees are interviewed by our Training & Development Team and such is our insistence on quality that 75% of applicants are unsuccessful.
All our staff are fully trained in Emergency procedures, Fire & Drug Awareness, Incident Recording, Health & Safety and Conflict Management. We implement assignment instructions covering operational procedures specific to each individual site, which is used to help staff work to their maximum potential. 15% of our staff have an NVQ in providing security services. We are always looking to enhance our staffs skill sets.
All are security operatives follow a strict code of conduct which is constantly monitored, as is their performance by full time area supervisors and managers. With our Quality Assurance, and the high standards that Pavilion Security Services Ltd are known so well for.
We are not just a Security Company we are a Security Company that understands business. We see our role as providing better access to intelligent and creative advice on security requirements. We approach each client brief with tailored innovation, building a team of people appropriate to fit each job rather than slotting clients into pre-determined security solutions.
We believe customer and staff relationship is the key.
Our vision is to provide a high profile, effective security function tailored to your ever changing needs. Pavilion Security Services Ltd actively seeks to work closely with all our Clients, Police, and Local Authorities part of focusing on a ‘wider policing family’. We consider that their support is essential to ensure we minimize the risk of crime and disorder.